Privacy Policy

PRIVACY STATEMENT

Effective Date: March 10, 2026

This Privacy Statement (“Statement”) describes how Javara Inc. (“Javara,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from visitors to our website and individuals who interact with our services.

This Statement applies to information collected through www.javararesearch.com (the “Website”), including interactions with our chatbot and intake forms.

By using our Website, you acknowledge that you have read and understand the practices described in this Statement.

It is important that you read this Statement together with any other privacy notice, informed consent, HIPAA Authorization, or fair processing notice that we may provide when collecting information for specific purposes. Those additional notices may supplement or supersede portions of this Statement when applicable.

USE BY ADULTS

Our chatbot and intake forms are intended only for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 18.

If we learn that information from a minor has been submitted through the Website, we will take reasonable steps to delete such information.

INTERNATIONAL USERS

Our Website and services are primarily directed to individuals located in the United States.

If you access the Website from outside the United States, please be aware that your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your country.

WHO WE ARE

Javara is an integrated research organization that partners with healthcare organizations (“healthcare partners”) to deliver clinical trial access to patients at the point of care.

INFORMATION WE COLLECT

The type of information we collect depends on your relationship with us and the reason you interact with our Website or services.

We may collect both personal information that can identify you and non-personal information that does not directly identify you.

Information may be collected:

  • directly from you
  • automatically through your interaction with the Website
  • from third-party service providers supporting our Website

If you enroll in a clinical trial, your privacy rights related to clinical trial participation are described in the Informed Consent Form and HIPAA Authorization provided as part of the clinical trial process. Those documents govern the collection and use of information related to your participation in a clinical trial.

TYPES OF INFORMATION WE COLLECT

Information You Provide Directly

Certain information collected through chatbot interactions or intake forms, such as health or medical information, may be considered sensitive personal information under applicable privacy laws. We process such information only for purposes related to evaluating potential eligibility for clinical research opportunities or responding to user inquiries.

Chatbot Interactions

Our chatbot is an automated system designed to help determine whether you may be eligible for participation in a clinical trial. The chatbot uses automated tools to help determine whether you may qualify for clinical research opportunities. Final eligibility determinations are made by qualified clinical research professionals.

The chatbot is intended for preliminary screening purposes only. Information submitted through this tool is not considered part of your medical record and is not subject to HIPAA protections unless you later enroll in a clinical trial and sign the required HIPAA authorization.

When interacting with the chatbot we may collect information you provide including:

  • name
  • date of birth
  • email address
  • telephone number
  • location
  • conversation transcripts
  • medical history or health related information
  • other information you voluntarily provide

Certain health-related information may be considered sensitive personal information under applicable privacy laws.

Intake Forms

When you submit information through intake forms we may collect:

  • name
  • date of birth
  • email address
  • telephone number
  • location
  • medical history or health related information
  • other information you voluntarily provide

Communications

If you contact us by phone, email, text, or other methods we may retain records of those communications.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website certain information may be collected automatically.

Technical Information

This may include:

  • IP address
  • browser type
  • operating system
  • referring website
  • pages visited
  • date and time of visits

This information helps us maintain the operation and security of the Website and analyze general usage patterns.

Usage Information

We may collect information about how visitors interact with the Website such as pages viewed, navigation patterns, and interactions with certain features.

COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies to support website functionality, understand visitor behavior, and improve the user experience.

Cookies are small text files placed on your device when you visit a website.

The Website may use several types of cookies:

Necessary Cookies
Required for the Website to function properly and support security, network management, and accessibility.

Functional Cookies
Allow the Website to remember choices you make and provide enhanced functionality.

Analytics Cookies
Help us understand how visitors interact with the Website and improve its performance.

Advertising and Measurement Cookies
These cookies help measure the effectiveness of advertising campaigns and understand interactions with our Website.

Where required by law, cookies that are not strictly necessary will only be used with your consent.

Visitors may manage cookie preferences using the cookie preference controls available on the Website.

ANALYTICS TECHNOLOGIES

We use analytics technologies to better understand how visitors interact with our Website and to improve its performance.

Our Website uses Google Analytics, a web analytics service provided by Google .

Google Analytics may collect information such as:

  • pages visited
  • time spent on pages
  • browser type
  • device type
  • general geographic location

More information about how Google uses data collected from sites that use its services can be found at:

https://policies.google.com/technologies/partner-sites

ADVERTISING AND MEASUREMENT TECHNOLOGIES

Our Website may use advertising and measurement technologies to help understand interactions with our Website and measure the effectiveness of advertising campaigns.

We use Meta Pixel, a technology provided by Meta Platforms, Inc.

Meta Pixel may collect limited technical information such as:

  • page visits
  • referring websites
  • browser type
  • device information

Personal information submitted through forms on our Website is not collected through this technology.

 

LEGAL BASES FOR PROCESSING (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal data under one or more of the following legal bases:

  • Consent — when you voluntarily submit information through forms or consent to cookies
  • Legitimate interests — to operate and improve our Website and services
  • Contractual necessity — when processing is required to provide requested services
  • Legal obligations — when required by law or regulatory authorities

 

You may withdraw consent at any time where processing is based on consent.

HOW WE USE YOUR INFORMATION

We may use information collected through the Website for purposes including:

  • responding to inquiries and communications
    evaluating eligibility for clinical trial opportunities
  • maintaining records of interactions
  • improving the performance and usability of the Website
  • complying with legal and regulatory obligations
  • providing requested information or services
  • protecting the security and integrity of our Website

HOW LONG WE RETAIN INFORMATION

We retain information for as long as necessary to fulfill the purposes for which it was collected and to satisfy legal, regulatory, contractual, or operational requirements.

Retention periods may vary depending on the nature of the information and legal obligations.

SHARING YOUR INFORMATION

Javara does not sell personal information.

We may share information in limited circumstances including:

  • with clinical research staff and healthcare partners involved in evaluating clinical trial participation
  • with vendors and service providers supporting Website operations
  • with analytics and advertising technology providers
  • when required by law or regulatory obligations
  • to protect the rights or safety of Javara, our users, or others
  • in connection with a merger, acquisition, or other corporate transaction

 

All vendors processing  information on our behalf are required to maintain appropriate confidentiality and security protections.

YOUR PRIVACY RIGHTS

Depending on applicable privacy laws, individuals may have rights regarding their personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of certain processing activities
  • Request portability of personal data
  • Opt out of targeted advertising or certain data sharing practices
  • Withdraw consent where applicable

Residents of certain U.S. states may also have the right to appeal a decision regarding a privacy rights request.

Authorized agents may submit requests on behalf of individuals where permitted by law.

GLOBAL PRIVACY CONTROL

Our Website recognizes Global Privacy Control (GPC) browser .

If your browser sends a GPC signal indicating that you wish to opt out of certain types of data sharing related to advertising technologies we will treat that signal as a request to disable advertising related tracking technologies, where required by applicable law.

HOW WE PROTECT YOUR INFORMATION

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Information may be stored on secure servers operated by trusted service providers who are required to maintain appropriate safeguards.

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites. Javara is not responsible for the privacy practices of those websites and encourages users to review their privacy policies.

CHANGES TO THIS STATEMENT

We may update this Privacy Statement periodically to reflect changes in our practices, legal requirements, or operational needs.

Updates will be posted on this page with a revised effective date.

CONTACT INFORMATION

If you have questions about this Privacy Statement or wish to exercise privacy rights, you may contact us at:

Javara Inc.

Attn: Privacy Officer
450 North Patterson Avenue
Suite 400
Winston-Salem, NC 27101

Privacy@javararesearch.com
336.365.0538